By role · Owner / executive
You can't run a program on three people's spreadsheets.
Occupancy is in one head, denials are in another, and payroll is in a system nobody else logs into. Every question you ask costs someone half a day to answer, and the answer arrives out of date.
One tenant. The same record produces the census, the claim, and the payroll export.
Your week
Six things that eat the time you don't have.
Unisona Health gives behavioral health owners and executives one platform for intake, clinical, billing and workforce, so occupancy, denials, audit readiness and labour cost come from the same record. The census, the claim and the payroll export are produced by one tenant on one published-price subscription, instead of three people's spreadsheets.
None of these are clinical problems. All of them are seams between systems that were never designed to know about each other.
Occupancy, cash, and staffing live in separate systems, so a straight answer needs three people to stop what they are doing.
Four to six vendors bought one at a time. Most owners are surprised when they total the invoices.
By the time a denial reaches your report it is usually past the appeal window and already a loss.
Whether you could produce six months of records on a deadline is unknown until the letter arrives.
Overtime and differentials appear on the payroll run, not while the shift is being scheduled.
Outcome data exists in a clinical system that cannot produce a payer-facing summary.
What changes
Each one, and where it lives.
- Occupancy and census
Live bed board with occupancy, holds, and discharges — the same events that build the per-diem claim.
- Bed & census board
- Revenue leakage
Authorization meters at booking, claim scrubbing before submission, remittances posted in one pass.
- Denials queue
- Labour cost
Timekeeping against the schedule, with overtime and differentials applied as they accrue.
- Payroll & timekeeping
- Vendor spend
Intake, clinical, billing and workforce in one subscription with published pricing.
- Pricing
Questions you can finally answer
Four you are probably asked, and cannot answer today.
Utilization, staffing and revenue-cycle data on the same record, so cost per episode is a query rather than a project.
Cost intelligenceThe census is a view of admission and discharge events, not a whiteboard someone updates.
Bed & census boardFirst-pass rate by payer and by program, with denial reasons grouped so you can see which workflow causes them.
Denials queueUnsigned notes are visible within 48 hours, and packet compilation takes minutes rather than days.
Documentation clockCase study
What this looks like in a real program.
Other roles
The same program, seen from the rest of the team.
By role
Clinical director
Notes are late, some nearly identical, plan reviews are due, and two clinicians are carrying too much. None of it shows until it becomes a finding or a denial.
See the week from this role →By role
Billing manager
A third of your denial queue traces back to something that happened before the claim existed: an authorization nobody watched, a credential that lapsed.
See the week from this role →By role
Compliance officer
Access records, consent documentation, training completion, credential files, incident logs — all producible on demand, from systems you do not control.
See the week from this role →By role
Practice manager
Every gap between the scheduling tool, the EHR, the billing service and payroll is filled by someone retyping. Invisible, unbillable, most of the week.
See the week from this role →By role
Intake director
Someone in crisis calls several places. Whether they end up with you comes down to how fast you respond and whether you can say yes to a bed tonight.
See the week from this role →What you stop working around
The tools and moves this role usually owns.
Replaces
Your census spreadsheet
A whiteboard at the nursing station, a spreadsheet someone updates, and an EHR that learns about admissions later. Three records of the same census.
See what changes →Switching
How migration works
Migration is a data question, not a project-management one. Exactly which records move by default, which move on request, and which are better left alone.
See what changes →Switching
Implementation
Implementation is not a project you staff. It is four weeks of configuration, data migration and parallel running, with your programs running normally.
See what changes →Switching
Leaving Unisona Health
You can export everything, in a usable format, at any time — during your subscription or on the way out. No fee, no notice requirement, no retention team.
See what changes →Questions
Common questions.
What is the best EHR for a behavioral health owner or executive?
One that answers occupancy, cash, audit exposure and labour cost from a single record. Unisona Health puts intake, clinical, billing and workforce on one subscription, so the bed board, the denials queue, audit packets and timekeeping all draw on the same events. The census that shows open beds tonight is built from the same admissions and discharges that produce the per-diem claim.
How much does Unisona Health cost for a treatment program?
Pricing is published and charged per staff seat: $90 a month on Solo (up to five seats), and $85, $80 or $75 per seat on Group Practice for 6–15, 16–30 and 31+ seats. Admin and billing seats are $60, interns $25, and qualifying nonprofits pay $70 per clinical seat. Patients are unlimited, plans are monthly, and there is no implementation fee on Solo or Group Practice.
Can one system replace our EHR, billing, scheduling and payroll tools?
Mostly, yes: intake, clinical documentation, scheduling, billing and timekeeping run on one subscription. Payroll itself stays with your provider, because approved hours export to Gusto, ADP or Paychex, which still handle tax filing. Consolidation matters because four to six vendors bought one at a time usually add up to more than owners expect once the invoices are totalled.
How can I see which denials are costing us money?
The denials queue shows it. Every denial and underpayment lands there with the reason, the dollars at risk, the appeal deadline and a named owner, and denials are grouped by reason. That gives you first-pass rate by payer and by program, and shows whether the fix belongs in billing or upstream, before a denial reaches your report as a write-off.
Could we answer a payer records request quickly?
Yes. An audit packet compiles a cover sheet, an index and every signed record into one paginated PDF in a single click, so compilation takes minutes rather than days. The documentation clock makes unsigned notes visible within 48 hours, so the gaps are found before a request arrives rather than on the last day of the deadline.
Where to look next
The pages that carry most of this role's week.
Audit & compliance
Audit response packets
One click produces a paginated response packet with every signed record inline.
Read more →Revenue cycle
Denials work queue
Every denial and underpayment lands in a queue with the reason, the dollar amount, the deadline, and the person responsible.
Read more →Operations
Bed, room & census board
Every bed, room, and unit with who's in it, when they're expected to discharge, and which beds are actually available tonight — replacing the whiteboard and the spreadsheet that disagree with each other.
Read more →Clinical
Outcome measurement
Twenty-four standardized assessments go out before and after sessions, score themselves, and trend against the patient's baseline.
Read more →Get started
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