Operations
A schedule that knows what it will bill.
Individual sessions, recurring groups, and full IOP tracks on one calendar — with authorization status, clinician credentials, and telehealth links attached to the appointment itself.
Self-booking included. Patients book and reschedule without a phone call.
A week of an IOP track
Groups, individuals, and telehealth on one calendar.
Recurring group tracks, individual sessions, and remote appointments in a single view — with the authorization status attached to the appointment rather than looked up afterwards.
What the calendar knows
Three checks that happen at booking, not at billing.
By the time a claim is built, a scheduling mistake has already cost you the session. These run while the appointment is still being created.
Visits and days remaining shown on the appointment, with a warning before the last one is used.
A clinician who is not enrolled with that payer cannot be quietly booked against it.
Group size limits enforced, so a twelve-person group does not become a fourteen-person compliance problem.
Patients book themselves
Self-scheduling and reminders
Open slots offered by program, with text and email reminders and one-tap rescheduling. Fewer no-shows, fewer front-desk calls.
Attendance becomes billing
One event, not three
Who attended drives the note and the claim. The schedule, the roster, and the billing record cannot drift apart because they are the same record.
The forecast
A booked, authorized session is next month's cash.
With contracted rates loaded, the schedule stops being a calendar and starts being a revenue projection — which is only true when the authorization status is part of the appointment.
Questions
Common questions.
Can one calendar hold individual sessions, recurring groups, and IOP tracks?
Yes. Individual sessions, recurring group tracks and full IOP tracks — including telehealth groups — sit in one view, with authorization status, clinician credentials and the telehealth link attached to the appointment rather than looked up afterwards.
What does the calendar check when an appointment is booked?
Three things, at booking rather than at billing: authorization (visits and days remaining, with a warning before the last is used), credentials (a clinician not enrolled with that payer can’t be quietly booked against it), and capacity (group-size limits are enforced, so a twelve-person group can’t become a fourteen-person compliance problem).
Can patients book and reschedule themselves?
Yes. Open slots are offered by program with text and email reminders and one-tap rescheduling. The composite reference program the product was modelled on runs a 7% no-show rate, with fewer missed sessions and fewer front-desk calls.
Works with
It runs on the same record as the rest of the platform.
Revenue cycle
Prior authorization tracking
Dollars authorized, dollars used, visits remaining, and expiration date — live while the appointment is being scheduled.
Read more →Clinical
Group notes & rosters
Group is where PHP and IOP programs spend most of their clinical hours and most of their documentation time.
Read more →Clinical
Telehealth
Video that starts from the appointment already on the schedule, opens the right note type, and produces a claim with the correct place-of-service and modifier when the session ends.
Read more →Get started
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