Replaces · Your clearinghouse portal

The clearinghouse is built in. Stop living in its portal.

Claim.MD is included in Unisona Health: claims go out from the encounter, remittances come back and post, and eligibility and claim status run inside the record. What goes away is the daily routine of logging into a portal to check status, decode a rejection code, and download an 835 to key in by hand.

See what it costs

Claim.MD included. No separate clearinghouse invoice; payer enrollment is handled during implementation.

The real invoice

What it costs, including the parts that never appear on one.

Unisona Health replaces the clearinghouse portal and the separate clearinghouse contract: Claim.MD is built into the platform, with no separate invoice. Claims go out from the encounter, scrubbing flags the failing field before submission, 835 remittances import and post automatically, and denials route to a queue with an owner.

The subscription is the visible line. Everything marked hidden below is paid in staff hours or in revenue that quietly never arrives.

What the portal routine costsTwo-biller operation, illustrative
Clearinghouse feesA separate contract, invoice and login. Claim.MD is included in Unisona Health.
Separate invoice
Posting remittances by handDownloading 835s and keying line by line into the billing system.
~30 hrs / mo
Decoding rejectionsA code and a claim number, looked up in a portal, then fixed in a different system.
~10 hrs / mo
Checking claim statusA third place to look, checked repeatedly because nothing pushes an update.
~6 hrs / mo
Denials noted somewhere elseWritten into a spreadsheet to work later, where some of them age out.
Write-offs
True monthly costRoughly a week a month of one person

Illustrative. Subscription ranges are typical rather than quoted, and the hour estimates come from the programs we built this with. Your numbers will differ — the point is which lines are on the invoice and which are not.

Where it breaks

Four seams, all of them at the same boundary.

Rejections arrive as codes

The portal tells you a number. Fixing it happens in another system, by someone reconstructing what went wrong.

835s are downloaded, not posted

The file exists in one place and the claims exist in another, so a human moves the numbers between them.

Status is pull, not push

Nothing tells you a claim moved. Someone checks, on a schedule, forever.

Denials leave the system

What did not pay gets copied into a spreadsheet, which is where appeal deadlines go to expire.

What a clearinghouse is for

Payer connectivity, enrollment and transmission are exactly what a clearinghouse should do, which is why Claim.MD is built into Unisona Health rather than bolted on. The portal was a workaround for a billing system and a clearinghouse that were never connected — not a product anyone wanted to use.

Switching

What moving actually involves.

No implementation fee on Solo or Group Practice. Larger migrations with historical data are quoted separately.

Enroll through Claim.MD

EDI enrollment is submitted for each payer and billing entity during implementation.

Step 1
Test in sandbox

Submit against sample data before anything reaches a payer.

Step 2
Turn on remittance import

835 files import and match automatically from the first batch.

Step 3
Retire the old portal

Your current clearinghouse stays live until every payer has switched over.

Step 4

A portal is a symptom

Nobody chose to work in a clearinghouse portal. It is where you go because two systems that should be connected are not.

Bring your current stack to a walkthrough and we will go through it line by line, including the ones we cannot replace.

1invoice, one login

Questions

Common questions.

How do we stop posting 835 remittances by hand?

Turn on remittance import. 835 files import and match line by line against the original claims from the first batch, payments and contractual adjustments post automatically, and only exceptions reach a person. That replaces downloading files from a portal and keying them into a billing system one claim at a time.

How is claim scrubbing different from a clearinghouse rejection?

Scrubbing runs before the claim leaves and highlights the exact field that will fail, in plain language. A clearinghouse rejection arrives days later as a code and a claim number, looked up in a portal and fixed in a different system. Behavioral health edits such as authorization windows, credentials, modifiers and level of care are checked on the claim in front of you.

Where do denials go instead of a spreadsheet?

Into the denials work queue. Denials and partial payments route there during remittance posting with the reason attached, and each one carries the dollar amount at risk, the appeal deadline and a named owner, so appeal windows stop closing unnoticed in a shared tab.

Do we still need our own clearinghouse?

No. Claim.MD is included in Unisona Health and priced in, with no separate clearinghouse invoice. EDI enrollment is submitted through Claim.MD for each payer and billing entity during implementation. Your current clearinghouse stays live until every payer has switched, and claims already submitted there are worked to completion.

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