By level of care
Residential is not outpatient with more beds.
Census, safety rounds, medication administration, per-diem and case-rate billing on a UB-04 — the workflows outpatient-built platforms skip entirely, which is why facilities end up maintaining a second record by hand.
24-hour care, on one chart. No paper MAR, no whiteboard census.
What this level of care needs
6 things, and most platforms give you three.
The right-hand column is what an outpatient-built system typically offers for this level of care. It is not a criticism of those products — they were designed for a different job.
What it costs
A 40-bed facility with 34 staff.
Support staff are not priced like clinicians. Admin and billing seats are $60, student interns are $25, and everyone counts toward the band that sets the clinical rate.
Illustrative. Your mix will differ, and metered add-ons — SMS, e-prescribing, eFax, the training library — are billed separately. Every rate above is published on the pricing page.
The second record problem
When administration lives on paper and the census lives on a board, a facility is maintaining two records it cannot reconcile — and producing neither of them completely when someone asks.
The fastest way to test whether that describes your program is an hour with your own workflows rather than a feature list.
Questions
Common questions.
Can Unisona Health handle 24-hour residential and detox care, not just outpatient?
Yes. Bed, room and unit assignment, timestamped Q15 and hourly safety rounds, and medication administration (eMAR) all live on the same chart as the clinical note — the round-the-clock workflows outpatient-built platforms skip, which is what forces facilities to keep a second record by hand.
Does it support per-diem and case-rate billing on a UB-04?
Yes. Bed-days are derived from the live census and billed on a UB-04, and case-rate authorizations are tracked as days authorized versus days used in real time, rather than reconciled at month end.
How is residential priced?
On the same per-seat Group Practice bands as the rest of the platform — every staff seat counts toward your band. A 40-bed facility with 34 staff is worked through in full on this page, with admin, billing and intern seats billed at their own discounted rates.
What happens when a payer requests six months of charts?
Audit response packets compile six months of charts in one click, because administration, census and clinical notes are already on one record instead of split across paper and a whiteboard.
The workflows that matter here
Where this level of care actually lives in the platform.
Operations
Bed, room & census board
Every bed, room, and unit with who's in it, when they're expected to discharge, and which beds are actually available tonight — replacing the whiteboard and the spreadsheet that disagree with each other.
Read more →Operations
Safety rounds log
Q15 checks, hourly rounds, and unit walkthroughs recorded at the point of care with the time they actually happened — so the record you produce after an incident is the record that was made during it.
Read more →Clinical
Health record & eMAR
Diagnoses, medications, allergies, vitals, labs, and administration records on the same chart as the clinical note — so residential and detox programs stop keeping a second paper MAR.
Read more →Product
Audit response packets
Six months of charts, notes, assessments and administration records compiled into one indexed packet — with a cover sheet showing exactly what was included.
Read more →Get started
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