By level of care
A recovery residence is a housing operation with clinical obligations.
Most sober living operators do not bill insurance. What they need is occupancy, resident agreements, fees collected on time, drug screen records, incident documentation, and a referral relationship with the programs that send them people.
Priced as a small team. House managers and admin at the discounted seat rate.
What this level of care needs
6 things, and most platforms give you three.
The right-hand column is what an outpatient-built system typically offers for this level of care. It is not a criticism of those products — they were designed for a different job.
What it costs
A 3-house operation with 6 staff.
Support staff are not priced like clinicians. Admin and billing seats are $60, student interns are $25, and everyone counts toward the band that sets the clinical rate.
Illustrative. Your mix will differ, and metered add-ons — SMS, e-prescribing, eFax, the training library — are billed separately. Every rate above is published on the pricing page.
Where the exposure sits
A recovery residence is rarely audited by a payer and frequently scrutinised after an incident. The records that matter are occupancy, screens, and what was documented at the time — not billing.
The fastest way to test whether that describes your program is an hour with your own workflows rather than a feature list.
Questions
Common questions.
Does Unisona Health work for a sober living operator that does not bill insurance?
Yes. It is built around what a recovery residence actually runs on — bed and house occupancy, signed resident agreements, fees and payment plans, drug screen records, and incident and discharge documentation — rather than around insurance billing, and it is priced as a small team with house managers and admin at the discounted seat rate.
How are fees and payments collected?
Weekly or monthly fees are billed with statements a resident can read and a payment link that works from a phone, with arrears visible and payment plans available for the balances that need one.
What records matter most for a recovery residence?
A residence is rarely audited by a payer and frequently scrutinised after an incident, so the records that matter are occupancy, drug screens, and incident and discharge documentation — timestamped, attributable, and producible later against an immutable activity log.
The workflows that matter here
Where this level of care actually lives in the platform.
Operations
Bed, room & census board
Every bed, room, and unit with who's in it, when they're expected to discharge, and which beds are actually available tonight — replacing the whiteboard and the spreadsheet that disagree with each other.
Read more →Revenue cycle
Resident fees & pay links
Weekly or monthly fees, statements a resident can actually read, and a payment link that works from a phone — plus payment plans for the balances that need one.
Read more →Operations
Admissions & intake
An embeddable pre-screening form on your site feeds a lead queue, so referrals from treatment programs are captured instead of chased.
Read more →Audit & compliance
Activity log
An immutable record of who did what and when, across the whole tenant — so what was documented at the time is what you can produce afterwards.
Read more →Get started
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